Raptor Wins Casino Terms and Conditions

These Terms and Conditions set out the rules that govern your use of Raptor Wins. They explain the relationship between us and our users, and describe account responsibilities, eligibility, acceptable conduct, the general approach to promotions, and how deposits and withdrawals are handled. By registering or using our services you accept these terms and any related policies available on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, device and payment method unless we agree otherwise. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably believe the account is being used fraudulently, for bonus abuse, or in breach of these terms.

We may require identity and proof of address documents to verify your account before deposits or withdrawals are processed. Verification helps us comply with payment checks and anti-money laundering obligations. Funds may be held while verification or security checks are completed.

Eligibility requirements

Only persons who are legally permitted to gamble in their jurisdiction and who are at least 18 years old may open an account. Residents of certain jurisdictions where online gambling is prohibited are not accepted; eligibility is checked during registration. You must not use the site if local law prevents you from doing so.

Acceptable platform use

Use the site only for lawful, personal gaming activity. The following is prohibited - using automated tools or bots, colluding with other players, manipulating game outcomes, laundering funds through play, or attempting to circumvent limits and checks. If we detect prohibited behaviour we may withhold funds, close the account and refer matters to the relevant authorities.

General bonus and promotion rules

Promotions are subject to specific terms that apply in addition to these general rules. Bonuses typically carry wagering requirements and game contribution rules. For many offers a maximum bet is enforced while wagering is active - for example a common cap is £2 per spin or round - and bonuses may expire if wagering conditions are not met. We reserve the right to cancel or amend promotions and to refuse bonus claims where abuse is suspected.

Deposits and withdrawals

We accept a range of payment methods, including debit/credit cards and selected cryptocurrencies. Minimum deposit and withdrawal amounts, processing times and any fees are shown in the cashier. Withdrawals are subject to verification and anti-fraud checks and may be processed in instalments for very large amounts. Where additional information is required to complete a payment we will contact you; delaying a response may delay your payout.

Dispute resolution

If you have a complaint, contact our support team with full details and any supporting evidence. We aim to investigate and respond promptly. If we cannot reach an agreed outcome you may seek independent advice or alternative dispute resolution where available in your jurisdiction. Continued use of the service does not waive your right to raise a concern.

Changes to terms and conditions

We may update these terms from time to time. Material changes will be notified via the site or email where practicable. Continued use of your account after notification constitutes acceptance of the updated terms. If you do not accept changes you should close your account in accordance with our account closure process.